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You should call UMR at 1-800-826-9781.
Depending on which dental carrier you are enrolled with, you should call Humana at 1-800-233-4013 or Dental Associates at 920-431-0345.
If you need to request a new card because it was lost, stolen, or never received, please contact the appropriate vendor below. New cards will arrive within approximately 7 to 10 business days.
If you need to make changes to your insurance due to a qualifying event, please call Human Resources at 920-448-3023. You must complete new enrollment forms reflecting the changes to your insurance coverage within 30 days of the qualifying event. The insurance carriers cannot authorize changes to your insurance; all changes must be made by the Human Resources Department.
Qualifying events include (not an all inclusive list):
Please note the following time limits:
Employees may change or add benefits during open enrollment for the next plan year, which occurs in Fall. Employees may change or add benefits if there is a qualifying event (marriage, divorce, birth, adoption, etc.).
Dependents may be on a parent/guardian’s health and/or dental insurance plan up to the end of the month in which the dependent turns age 26 regardless of the dependent's marital status, school status, or cost of other health insurance premiums. Please call Human Resources at 920-448-3023 when your dependent is nearing age 26 if they are currently on the City’s health and/or dental insurance plan.
If you need to schedule your HRA or have questions regarding your HRA, please call Bellin Health at 920-433-7883.
Changes to deferred compensation plans may be made at any time throughout the year.
If you have been or will be absent for 3 or more days for family care taking, medical leave, or military leave, you must apply for FMLA. You will need to stop into the HR office or call Human Resources at 920-448-3013 to request the FMLA forms.
If you are a City of Green Bay employee and are planning on retiring in the near future, please reach out to both of the following contacts:
View the City’s Retirement page for more information.