The snow plow damaged my mailbox. Who is responsible for fixing it?

Mailboxes and mailbox posts located at the street can be damaged from snow pushed against them or a plow accidentally hitting them.  Most mailbox damage is recorded/reported by the plow operator when it happens.  But sometimes the plow driver does not realize that a mailbox was damaged from their activity.  If you have a broken mailbox or post that was damaged from DPW plow activity, don’t hesitate to contact DPW to report it.  The City addresses plow-damaged mailboxes in one of the following ways:

  1. Standard wooden post/metal mailbox installations are repaired/replaced by DPW
  2. Plastic/molded mailboxes can be 1) replaced by DPW with a wood/metal installation, or 2) replaced/repaired by the resident and reimbursed by DPW for costs incurred.  There is a limit to the repair cost reimbursement though.
  3. Architectural stone/brick mailboxes must be repaired by the resident.  Due to the high cost of these types of mailbox installations, the resident must request reimbursement of repair costs through the City’s Claims Committee.  Those claims are administered through the City’s Legal Department.  Claims Committee reviews each claim and makes a ruling on reimbursement.

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1. How do I report a parking violation?
2. How do I pay a parking ticket/citation?
3. What is the wheel tax?
4. How do I report long grass?
5. What ordinance governs long grass and/or weeds in the City of Green Bay?
6. What is the maximum length of a lawn before it violates the ordinance?
7. What if my neighbors are repeatedly not cutting their lawn? Do I have to call every time?
8. What if the grass is too long in the back yard? Can I report that?
9. What consequences exist if I or my neighbor(s) don’t cut our lawn and the City cuts it?
10. What is the process for getting my neighbor to cut their lawn?
11. Why does yard and garden waste have to be placed on the terrace and can’t be placed in the street?
12. If yard and garden waste is not allowed in the street, why can DPW place it in the street when collecting?
13. Who is responsible for repair of terrace grass damaged by DPW during the yard and garden waste collection process?
14. Why doesn’t DPW collect yard and garden waste in one day’s route before going to the next day’s route?
15. Why do residents need to separate grass/leaves from brush and other yard waste when placing it at the curb?
16. If DPW uses sanitation collection maps for yard and garden waste collection routing, why isn’t yard waste collected on the same day as trash and recycling?
17. Why can’t DPW advertise in advance what specific streets yard and garden waste will be collected each day so residents can plan clean-up efforts accordingly?
18. Why is a round of east side yard and garden waste collection typically completed before a west side round?
19. What is Green Bay’s snow plowing policy?
20. Why does my driveway apron get more snow pushed into it than my neighbor’s driveway?
21. How is snow-pack and ice on residential streets supposed to melt if Green Bay does not use salt on residential streets?
22. Why are residents required to shovel their sidewalk, but not their driveway?
23. Why is the City allowed to plow street snow onto my driveway apron?
24. The snow plow damaged my mailbox. Who is responsible for fixing it?
25. The snow pack is building up on my street, and it’s slippery and bumpy. What can be done?
26. Can I get salt on my residential street to melt the snow pack and ice?
27. My neighbor is shoveling and snow blowing snow in the street. Is this legal?
28. Does salt brine rust cars faster than rock salt?