Who is responsible for repair of terrace grass damaged by DPW during the yard and garden waste collection process?

Sidewalks and terrace grass adjacent to the road are located within public street right-of-way and not on private property.  However, City ordinance requires the adjacent property owner to maintain of grass and sidewalks adjacent to their property.

When DPW collects yard and garden waste, they must do it in as efficient a manner as possible.  Decades ago, DPW employees physically raked leaves into the street and vacuumed them into trucks.  That manual method of removal was eliminated due to very high labor costs and was replaced by other methods to save time and cost.

Contrary to popular belief, DPW’s goal is to do no damage when collecting yard waste.  Unfortunately, reality prevails and terrace damage sometimes occurs.  If DPW causes damage to large sections of terrace grass and/or gouges the terrace during yard waste collection, DPW will repair that damage if the property owner asks.

Repair of small/incidental marks on the terrace are left to the adjacent property owner, with DPW’s apologies for leaving the marks.  Terrace damage is reviewed on a case-by-case basis when requested by a resident.  If bad enough to warrant repair, DPW repairs terrace damage in the spring of each year using topsoil and seed.  Rolled sod is not used for these repairs.

Also as an item of interest, DPW recognizes that grass blades turn brown when yard waste sits on them for long periods of time.  The grass blades die due to lack of sunlight.  However, the grass root system remains alive but dormant.  Once sunlight and oxygen is restored to the grass, it will re-grow.

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1. How do I report a parking violation?
2. How do I pay a parking ticket/citation?
3. What is the wheel tax?
4. How do I report long grass?
5. What ordinance governs long grass and/or weeds in the City of Green Bay?
6. What is the maximum length of a lawn before it violates the ordinance?
7. What if my neighbors are repeatedly not cutting their lawn? Do I have to call every time?
8. What if the grass is too long in the back yard? Can I report that?
9. What consequences exist if I or my neighbor(s) don’t cut our lawn and the City cuts it?
10. What is the process for getting my neighbor to cut their lawn?
11. Why does yard and garden waste have to be placed on the terrace and can’t be placed in the street?
12. If yard and garden waste is not allowed in the street, why can DPW place it in the street when collecting?
13. Who is responsible for repair of terrace grass damaged by DPW during the yard and garden waste collection process?
14. Why doesn’t DPW collect yard and garden waste in one day’s route before going to the next day’s route?
15. Why do residents need to separate grass/leaves from brush and other yard waste when placing it at the curb?
16. If DPW uses sanitation collection maps for yard and garden waste collection routing, why isn’t yard waste collected on the same day as trash and recycling?
17. Why can’t DPW advertise in advance what specific streets yard and garden waste will be collected each day so residents can plan clean-up efforts accordingly?
18. Why is a round of east side yard and garden waste collection typically completed before a west side round?
19. What is Green Bay’s snow plowing policy?
20. Why does my driveway apron get more snow pushed into it than my neighbor’s driveway?
21. How is snow-pack and ice on residential streets supposed to melt if Green Bay does not use salt on residential streets?
22. Why are residents required to shovel their sidewalk, but not their driveway?
23. Why is the City allowed to plow street snow onto my driveway apron?
24. The snow plow damaged my mailbox. Who is responsible for fixing it?
25. The snow pack is building up on my street, and it’s slippery and bumpy. What can be done?
26. Can I get salt on my residential street to melt the snow pack and ice?
27. My neighbor is shoveling and snow blowing snow in the street. Is this legal?
28. Does salt brine rust cars faster than rock salt?