What are some best practices to help my business during this time?
  • Have masks available to give out or for sale at your business.
  • If you have to-go, delivery, curbside pick-up, or other no-contact options, be sure to share that with your customers, if they prefer not to wear a mask.
  • Need more room? Want some outdoor space? Apply for a Temporary Use Permit here: https://greenbaywi.gov/temporary-use
  • Ask all patrons to wear a mask to comply with this ordinance. If someone is not wearing a mask and tells you they are not wearing a mask based on a medical condition, the ordinance states that this is acceptable, and you should not ask for proof.
  • Need a sign? Download this "Face Coverings Required" sign.

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1. I’m a business owner or a manager, what do I do if I have a customer without a mask on?
2. What if a customer says, “I have a medical condition, and I can’t wear a mask.”
3. What if the customer refuses to put on a mask or refuses to leave?
4. What happens to the customer after the police arrive?
5. I have an office, where I don’t receive any customers, do my employees have to wear a mask while they’re working?
6. Do I need to supply my employees with masks?
7. I’m a business owner and I don’t want to comply with the mask mandate. What’s going to happen to me?
8. What are some best practices to help my business during this time?