The City asks residents to first act neighborly and talk to their non-complying neighbors. If that process does not work, then a complaint about the property must be filed with DPW, either by phone or online. In response DPW will visit the property to determine if there is a violation. If in violation, DPW will place a green tag on the door of the house to notify the resident of the issue. Resident owners are given 24 hours to take care of the issue or DPW will return, cut grass/weeds, and invoice the owner. If the owner does not live at the property, Wisconsin State Statute mandates that DPW send a letter via mail to the property owner of record and give them seven (7) days to take care of the issue or DPW will return, cut grass/weeds, and invoice the owner.