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Origin to destination means the driver will pick you up at your origin and drop you off at your destination.
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You can start riding as soon as you receive your approved Paratransit Identification Card.
You must notify the dispatcher that you will not make your pick-up time and call when you are ready (our Division number is 920-448-3450). The Paratransit Provider will send a ride as soon as possible. The missed ride will not result in a no-show being recorded. However, a late call will be recorded.
Yes. The recorder time stamps each message and that time will be listed as the cancellation time.
No; the subscription service is available when travel is at the same time and day each week. However, when necessary, a passenger must remember to cancel a subscription ride to avoid a no-show being recorded. See “Section II ADA Paratransit Eligibility Process” about this.
Not necessarily - the Green Bay Metro Paratransit service is public transportation and sometimes share rides.