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1. What are your hours?
2. Are all your rides open today?
3. Are you open if it is raining? storming?
4. What are your hours on holidays? (Memorial Day, July 4th, Labor Day)
5. Where do I buy tickets?
6. How many tickets should I buy?
7. Can tickets be purchased online?
8. Can I use ride tickets from last year?
9. What are the prices for adult and children tickets?
10. How much is it for parking and admissions?
11. Do you have RV / Bus Parking available?
12. Do you accept credit and debit cards?
13. Do you have gift cards available for purchase?
14. Do you have wrist bands available for purchase?
15. What do I do if I lost something on a ride?
16. Can Bay Beach donate to our charity or fundraiser?
17. We are bringing a group of people to the park, what do I need to do?
18. I would like to have catering at my picnic, what do I have to do?
19. I would like to reserve a shelter, where do I get information?
20. Do you have grills available for the public to use?
21. What new rides do you have?
22. What are the height and weight requirements for certain rides?
23. What is your policy on Go-Pro Cameras on the rides?
24. What should I wear to go on rides?
25. Do you have swimming areas available? A beach?
26. Where are your restrooms located?
27. Do you have wheelchairs or strollers available for rent?
28. How old do you have to be to work at Bay Beach?
29. How do I purchase a brick or make a donation?
30. I purchased a brick, have they been put in the Zippin Pippin Plaza yet?
31. Are the ponies still there?
32. How late is hot food available?
33. Am I able to carry in food?
34. Where do I go if I need First-Aid?
35. Am I able to bring my dog to Bay Beach?
36. Who do I contact if we have a customer service situation?
37. Can I purchase a t-shirt or souvenir item online?
38. Do you have special events at Bay Beach?

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1. I Have an Injured Animal. What Do I Do?
2. When Can I See the Animals Up Close? May I Take a Picture of Me Holding One?
3. How Can I Help the Animals of the Wildlife Sanctuary?
4. What Do I Do with a Baby Animal If I Am Close?
5. Will a Bird of Prey Attack My Pet Cat or Small Dog?
6. How Can I Help Wildlife in My Yard?
7. Can I Fish at the Wildlife Sanctuary?
8. How Do I Raise a Baby Animal I Have Found?
9. Who Can I Contact for More Information on the Animals of the Wildlife Sanctuary?
10. What Do the Birds of Prey Eat?
11. Where Do You Get Your Animals?
12. Why Are Wild Animals in Cages?
13. Are there any animal areas closed during normal operating open hours?

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1. Where do I pay a parking ticket?
2. Where do I get a building permit?
3. Where do I pay property taxes?

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1. What is the Commercial Facade Grant Program?
2. Who is eligible for the program?
3. What types of improvements are eligible?
4. What improvements are not eligible?
5. Are there design guidelines I must follow?
6. What other requirements are there?
7. What is the application process?
8. Who should I contact for more information?

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1. When is an electrical permit required?
2. Can I do the wiring myself or do I need to hire a contractor?
3. How do I obtain an electrical permit?
4. What is the fee for an electrical permit?

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1. What are the standards for constructing in a floodplain?
2. What are the requirements for existing structures within the floodplain?
3. What can be done if a floodplain map may have an error or be to be modified?
4. What changes will we see on the new Flood Insurance Rate Map (FIRM)?
5. Will I have to buy flood insurance?

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1. Do you have guidelines for installing a: Deck, Driveway, Fence, Garage, Shed?
2. How do I schedule an inspection?
3. How do I enter a complaint about a residence?
4. When is a plumbing permit required?
5. Who can obtain a plumbing permit?
6. I’m new to Green Bay and want to build a home. What should I do?
7. Who do I call for defects in my home?
8. I want to build a shed. What information do I need to know?
9. How much does a permit cost?
10. Do I need a permit for a shed, fence, or swimming pool?
11. Are temporary round top shelters or metal carports allowed for storage?
12. Do I need a permit for roofing or siding?
13. Do I need a permit for a fire pit?
14. Do I need a building permit for interior remodeling?
15. After taking out a permit, when do I call for inspection?
16. My neighbor’s grass is too long and full of weeds. What can I do?
17. My neighbor put out their garbage, and pickup isn’t until tomorrow. What can I do?
18. My garbage wasn’t picked up today. What can I do?

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1. When must a division of land be reviewed by the City?
2. How can I divide this lot?
3. Who can prepare a Certified Survey Map, Subdivision Plat, or other dividing instruments?

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1. How do I purchase a tax-foreclosed property?

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1. Does the City of Green Bay still require Clearwater Inspections for Sale of Property?
2. How can I hook up to the mini-storm?

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1. What is a site plan?
2. How do I submit a site plan?
3. Can I apply for a variance?

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1. What is the zoning of a property?
2. What is the process to rezoning a property?
3. What is the process to obtaining a Conditional Use Permit (CUP)?
4. What is a Planned Unit Development (PUD)?

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1. What is E-Cycle Wisconsin?
2. Why do we need to recycle electronics in Wisconsin?

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1. Who should I contact if I have a question about my medical plan or in-network providers?
2. Who should I contact if I have a question about my dental plan or in-network providers?
3. How do I request a new medical, prescription, or dental card?
4. What should I do if I need to add or remove a dependent from my insurance coverage?
5. When can I change my benefits?
6. What is the age limit that dependents can be on my health and/or dental insurance plan?
7. Who should I contact to schedule my Health Risk Assessment (HRA)?
8. How can I enroll or make changes to my Deferred Compensation Plan?
9. What reasons do I need to apply for Family and Medical Leave Act (FMLA)?
10. What do I need to do if I am retiring from the City of Green Bay?

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1. I’m a business owner or a manager, what do I do if I have a customer without a mask on?
2. What if a customer says, “I have a medical condition, and I can’t wear a mask.”
3. What if the customer refuses to put on a mask or refuses to leave?
4. What happens to the customer after the police arrive?
5. I have an office, where I don’t receive any customers, do my employees have to wear a mask while they’re working?
6. Do I need to supply my employees with masks?
7. I’m a business owner and I don’t want to comply with the mask mandate. What’s going to happen to me?
8. What are some best practices to help my business during this time?

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1. I’m going for a bike ride, a picnic, or a run outside in a public place. Do I need a mask?
2. What happens in a ride share, taxi or public transit?
3. How can I eat in a restaurant or coffee shop with a mask on?
4. I saw someone without a mask in a grocery store. Should I call the police?
5. Will the police arrest me if I don’t have a mask on?
6. I’m having a private party in a rented public space. Do my guests need to wear masks?

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1. Why do we have a mask ordinance?
2. What is a mask?
3. Do face shields count as masks?
4. Who has to wear a mask?
5. Where do I need to wear a mask?
6. Who doesn’t have to wear a mask?
7. What happens if I have a medical condition, mental health condition or disability that prevents me from wearing a mask? Do I need to show proof?
8. Can I donate masks?

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1. What number should I call if I need the Fire Department?
2. I called for an ambulance, why did the fire truck respond?
3. I'd like to become a Green Bay firefighter, what do I need to do?
4. How can I get a burning permit?
5. Why are fire hydrants painted different colors?
6. Who takes care of the fire hydrants?
7. Why does the fire department inspect buildings?

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1. What are the laws in Green Bay for lighting off fireworks?
2. What are the fireworks permit requirements for the City of Green Bay?

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1. When is planting season?
2. When is pruning season?
3. When is tree cutting season?
4. When are stumps removed?
5. If we remove a stump, do we reseed?
6. If we prune or cut down a tree, do we pick up the mess?
7. Can people prune their City tree if branches are hanging low?
8. If so, what criteria do we allow home owners to prune their City tree?
9. Can people prune trees all year?
10. When can oak and elm trees be pruned?
11. Can people cut down an oak tree during the pruning ban?
12. Who prunes trees in an alley?
13. Who do I call about branches hanging into the utility lines along the streets or alleys?
14. What do people do with the Ash trees?
15. If we take down a City tree, can the homeowner request the wood?
16. If a limb is dangling or down, does the Forester need to be notified right away?
17. When will the Forester reply to service requests from citizens?
18. A citizen would like their driveway widened. What procedure is needed to have a tree removed?
19. What do I do if a neighbor’s tree is infringing on my property?
20. What if my neighbor’s tree is dead and I'm worried that it will fall on my house?
21. What happens when the sidewalk is lifting because of the tree roots?
22. What happens when the tree is causing problems with the sewer?
23. Who do I call about picking up my brush pile?

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1. How do I apply for a job?
2. What does the Patrol Officer recruitment process entail?
3. What does the Fire Fighter recruitment process entail?
4. Can I be notified when a particular job opens?
5. Who should I contact if I am having difficulty submitting my online application?
6. After my online application has been submitted, how will I know if I am being considered for the job?
7. What if the job I am looking for is no longer posted?
8. How long does my job application remain active?
9. What types of benefits does the City offer?
10. How can I view and/or print my paystubs and W-2s?
11. How can I host a special event in Green Bay?

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1. What is the rink flooding process? When do you decide to start flooding?
2. What happens to the rinks when temperatures warm up?
3. What happens to the rinks when it rains?
4. What happens to the rinks when it snows?
5. How do you prioritize which rinks to flood?
6. How long does a rink last? How long is the season?
7. What is stinky ice?
8. How does sun affect the rinks?
9. How do you decide if a rink is open or closed? How can we see if rinks are open?

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1. What does the City Attorney do?
2. What doesn’t the City Attorney do?
3. I read that the City adopted an ordinance, and I want to make sure I am in compliance. Can you tell me if I am in compliance or if my interpretation is correct?
4. How do I obtain a copy of documents the city has in its files?
5. I need to file an appeal with the Sex Offender Residence Board. How do I do that?
6. Who do I call to report a potential City Code violation?
7. Can you represent me in my case?
8. I want to sue the city, how do I do that?
9. How can I get a copy of the City Code or a City ordinance?
10. Can you refer me to a private attorney?
11. I received a municipal citation, what should I do?
12. Where do I pay my parking ticket?
13. How do I contest my parking ticket?
14. What is the difference between the City Attorney and the District Attorney?
15. I am having a dispute with my neighbor. Can the Law Department give me advice or assist in getting the dispute resolved?
16. My neighbor’s tree is growing over the property line or overhanging onto my property. Can the City do anything about it, or can I cut the limbs myself?
17. My neighbor built a fence on my property. What can I do?
18. My neighbor did something to his property that causes mine to flood. What can I do?

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1. How are we doing?
2. How can I leave Service Comments?
3. Can I pick the bus route that I want my bus advertisement on?
4. How long will my bus advertisement signs last?
5. Can I contract my bus advertising for a term less than a year?
6. Do I have to pay for the entire year of bus advertising up front?
7. Do you accept payment by credit card?
8. Who can design my bus advertisement?
9. How many vehicles can I advertise on?
10. How many impressions do buses create?
11. How long do the buses stay in service?
12. Can I choose where I want my bus message to run?
13. Can I advertise on the inside of the buses?

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1. When can I start riding the Paratransit van?
2. What if I run late at the doctor?
3. Does the cancellation left on the answering machine count as the time the ride was cancelled?
4. Do I have to call every weekday for a trip if the time and days that I travel are the same week-to-week?
5. Will I be taken directly to and from my destination?
6. What is "origin to destination"?

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1. What do I do if I get a citation for a Green Bay municipal ordinance violation, including traffic citations issued by the Green Bay Police Department?
2. What if I don’t pay my fine by the due date?
3. It says “no mandatory appearance” on my ticket. What does that mean?
4. How do I get a public defender?
5. Do I need to hire an attorney for my municipal case?
6. What does the city prosecutor do?
7. I cannot attend my court date. Can I reschedule?
8. I am the victim of someone charged in Municipal Court. How do I get restitution?
9. How can I contact Municipal Court?

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1. What if I'm not a City of Green Bay resident and want to participate?
2. Is participating in NO MOW MAY mandatory if I live in the City of Green Bay?
3. Where do I register for NO MOW MAY?
4. How does NO MOW MAY help pollinators?
5. Will the City deliver a yard sign to my residence?
6. Am I required to mow the grass in the City-owned terrace (the area between the sidewalk and the curb)?
7. What can I do with my grass clippings at the conclusion of NO MOW MAY?
8. At the end of NO MOW MAY, how long do I have to cut my lawn before enforcement of municipal code 24-84, Noxious Weeds and Maintenance of Vegetation ordinance goes into effect?
9. What may happen if I let my grass grow during May, but my property is not registered for NO MOW MAY?
10. What if I’ve registered my property for NO MOW MAY, but I’m not displaying the City-issued yard sign?
11. How do I register my vacant parcel for No Mow May?

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1. Exactly what is district policing?
2. How will district policing affect me and my family?
3. How were/are the district boundaries determined?
4. How will the community policing officers be affected?
5. How can I find out what district I live in?
6. What’s the best way for me to contact the police?
7. If I am reporting an incident from a location other than where it occurred, who should I call?
8. If one district has a large festival or event, will this draw police resources from my neighborhood?

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1. Who can attend the Green Bay Police Department Citizens Academy?
2. When will the next class be held?
3. Where will the classes be held?
4. Who do I contact for more information?

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1. What is the difference between reportable and nonreportable accidents?
2. When can I obtain my crash report?

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1. How long do requests take and how much do they cost?
2. What is no longer generally available?
3. How can I get personal information?

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1. What are the responsibilities of a poll worker?
2. What are the hours of work?
3. Are poll workers (election inspectors) paid or volunteers?
4. What are the training requirements for poll workers?
5. What length of commitment will be expected?
6. What are the qualifications to be a poll worker (election inspector)?
7. How do I become a poll worker?
8. Can I be excused from my regular job to be a poll worker?
9. What are the duties on Election Day?

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1. How old does my child have to be to be able to swim alone?
2. Do I have to pay if I’m only going to watch my children?
3. How do season pool passes work?
4. What is the water depth at each pool?
5. Can I bring in my own chairs and are strollers allowed in the pool area?
6. Can I bring my own water bottles into the pool area?
7. What is the length of Colburn Pool?
8. Is lap swimming allowed? Is there a special time for lap swimming?
9. What is the temperature of the pools?
10. How much does it cost to go swimming?
11. Are t-shirts allowed? Shorts?
12. What is the policy on closing due to inclement weather during open swim times?
13. Can people wear life-saving devices or floating devices?
14. Can seeing-eye dogs be admitted into the pool area?
15. Can I write a check?
16. What is the height requirement for the slides?
17. Can I bring a birthday cake into the pool?
18. Can an adult ride with a child on the slide?
19. Can a child be less than the required height to ride the slide with an adult?
20. What if I find a lost item?
21. How much does a locker cost?
22. Are water shoes allowed in the pool?

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1. How do I report a parking violation?
2. How do I pay a parking ticket/citation?
3. What is the wheel tax?
4. How do I report long grass?
5. What ordinance governs long grass and/or weeds in the City of Green Bay?
6. What is the maximum length of a lawn before it violates the ordinance?
7. What if my neighbors are repeatedly not cutting their lawn? Do I have to call every time?
8. What if the grass is too long in the back yard? Can I report that?
9. What consequences exist if I or my neighbor(s) don’t cut our lawn and the City cuts it?
10. What is the process for getting my neighbor to cut their lawn?
11. Why does yard and garden waste have to be placed on the terrace and can’t be placed in the street?
12. If yard and garden waste is not allowed in the street, why can DPW place it in the street when collecting?
13. Who is responsible for repair of terrace grass damaged by DPW during the yard and garden waste collection process?
14. Why doesn’t DPW collect yard and garden waste in one day’s route before going to the next day’s route?
15. Why do residents need to separate grass/leaves from brush and other yard waste when placing it at the curb?
16. If DPW uses sanitation collection maps for yard and garden waste collection routing, why isn’t yard waste collected on the same day as trash and recycling?
17. Why can’t DPW advertise in advance what specific streets yard and garden waste will be collected each day so residents can plan clean-up efforts accordingly?
18. Why is a round of east side yard and garden waste collection typically completed before a west side round?
19. What is Green Bay’s snow plowing policy?
20. Why does my driveway apron get more snow pushed into it than my neighbor’s driveway?
21. How is snow-pack and ice on residential streets supposed to melt if Green Bay does not use salt on residential streets?
22. Why are residents required to shovel their sidewalk, but not their driveway?
23. Why is the City allowed to plow street snow onto my driveway apron?
24. The snow plow damaged my mailbox. Who is responsible for fixing it?
25. The snow pack is building up on my street, and it’s slippery and bumpy. What can be done?
26. Can I get salt on my residential street to melt the snow pack and ice?
27. My neighbor is shoveling and snow blowing snow in the street. Is this legal?
28. Does salt brine rust cars faster than rock salt?

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1. Should I remove my bottle caps?
2. What do I do with plastic bags?
3. Can I recycle aluminum foil and pie pans?
4. What should I do with shredded paper?
5. Are pizza boxes recyclable?
6. Can I put styrofoam in the recycling cart?
7. What plastics are recyclable?
8. What should I do with wet cardboard?

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1. How do I know if I need another permit within the City of Green Bay?
2. What is the difference between the special event permit application fee and other fees?
3. Why are there deadlines and fees involved with special events?
4. Does the City of Green Bay have an ordinance for special events?
5. Should I contact the Special Events Coordinator before submitting my application?

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1. When can I vote early?
2. Where's my polling place on Election Day?
3. Have you received my absentee ballot?
4. I requested an absentee ballot; can I vote on Election Day?
5. Is it too late to request an absentee ballot?
6. Where can I return my absentee ballot?
7. Do I need a witness for my absentee ballot?
8. Do I need to register to vote?
9. Can I register to vote?
10. What ID do I need to vote?
11. What do I need to register to vote?
12. Is my polling place accessible to voters with disabilities? Can I vote from my car?
13. Do you still need poll workers?

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1. What are your hours?
2. Where can I buy corn to feed the waterfowl?
3. When is the gift shop open?
4. Do you allow dogs in the park?
5. Are bikes, skateboards or roller blades allowed in the park?
6. Do you have a lost and found?
7. Is smoking allowed in the park?
8. Are snowshoes allowed on the trails?
9. When are your ski trails open?

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1. Which rooms are available for business meetings and conferences?
2. Do we have access to the hiking trails?
3. Do I have to use one of the caterers from your approved list?
4. Where are guests allowed to park?
5. What time can I have access to the rooms?
6. How may I take a tour and/or book a date for my meeting?
7. What forms of payment are accepted?
8. Is smoking allowed?
9. Is the facility handicapped accessible?

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1. May I have my birthday party or event at the Wildlife Sanctuary Nature Center?
2. Do I have to use one of the caterers from your approved list?
3. What do the caterers provide and do I contact them directly?
4. How many guests may I invite?
5. Do you allow decorations?
6. May I have music at my event?
7. What part of the facility is available for my guests?
8. Where are my guests allowed to park?
9. May I store materials for my event at the Nature Center?
10. How may I take a tour and/or book a date for my event?
11. What forms of payment are accepted?
12. Is smoking allowed?
13. Is the facility handicapped accessible?