Paratransit Policy

  1. Section I
  2. Section Ii
  3. Section III
  4. Section IV
  5. Section V
  6. Section VI

Paratransit Service Description

A. Service Background

Green Bay Metro offers Paratransit service programs to individuals with qualifying disabilities. Paratransit is a demand response service where the vehicle does not follow a fixed route or schedule.

Some of Green BayMetro’s Paratransit services are provided by a private contractor. The contractor utilizes demand response sedans and lift-equipped vehicles to serve the needs of ambulatory and non-ambulatory riders. The service is shared ride, so riders may share the vehicle with other riders during their trip. The current Paratransit provider is MV Transportation.

The Americans with Disabilities Act (ADA) requires federally funded public transit systems to provide a complementary Paratransit service for individuals with a disability whose condition prevents them from using the fixed route bus service. Green Bay Metro’s core Paratransit service program was established to comply with the ADA.

This document is designed to provide information regarding Green Bay Metro’s ADA Paratransit program. Some of the ADA standards cited in this document do not apply to non-ADA Paratransit programs.