Green Bay Metro and Via, a leader in public mobility solutions, launched a new service on August 17, 2020 called “GBM On Demand.” This new service will complement and extend the City’s existing transit infrastructure with affordable, efficient and convenient shared rides to key transit hubs, and designated commercial and medical destinations. GBM On Demand marks the first Microtransit service in the state of Wisconsin, offering riders a glimpse into the next generation of public transportation.
Using the mobile app created by Via, GBM On Demand will connect multiple passengers traveling in the same direction. There is also a telephone number for residents without access to smartphones. GBM On Demand benefits riders by allowing real-time booking and flexible travel around three service zones across the city. The service also includes wheelchair-accessible vehicles, maintaining access for all Green Bay area residents.
This dynamic shared-transit solution is the same price as a traditional Green Bay Metro bus ticket. Riders can pay for a GBM On Demand ticket directly through the app with a credit card, use a Green Bay Metro ticket, or provide a weekly or monthly pass. Rides can be booked between zones 1 and 2, and within zone 2 during daytime service hours, which run from 5:45 a.m. - 7:45 p.m. Monday - Friday, and 8:45 a.m. - 3:45 p.m. on Saturday.
Night time service hours are 7:45 p.m. - 9:45 p.m. Monday - Friday.
Share Your Comments! Do you use Fixed Route (city bus), Paratransit, or GBM On Demand microtransit? Give us your feedback by completing a few quick questions! Customer Feedback Survey is available online at: https://www.surveymonkey.com/r/MTXLHF7